Cellect Mobile Review: Is it Up to The Mark Refurbished Seller?

Buying a good quality smartphone that could last long requires thousands of bucks. But not everybody is comfortable forking out all those bucks just to buy a gadget.

However, smartphones have become a necessity these days. You can not simply live without one. So what to do? The answer is to buy a refurbished phone that sells way less than the original price due to its second-hand condition.

So if you live in Australia, you will come across many online retailers of refurbished devices. But not all refurbished sellers are created equal. You need to have some information about the seller to make the purchase.

One such refurbished retailer is Cellect Mobile. In today's blog, we are going to discuss some vital points to assess whether Cellect mobile is in line with its competitors in the industry or not.

Cellect Has No Physical Shop

Every business under the sun is online these days. And for all the right reasons. It provides users the convenience of ordering right from the comfort of their homes without any hassle.

But if your business only operates online and has no physical store to display products, you will lose customers who want to shop offline by checking products. In the case of Cellect, they also have no physical store.

Let's be honest, while buying mobile phones, especially refurbished ones, customers have many concerns regarding the product's quality and working condition.

Sure, you can write every good thing about products on your website, but some users would still want to check out the product physically to see how it's working. And that is because they might have had a bad experience shopping online in the past, or they simply do not trust the process.

They Only Sell iPhones and Some Samsung Products

There is no denying that Cellect has a decent range of iPhone products available on their website, from iPhone 6 to iPhone 11 Pro Max.

Still, on their website, you can not find the latest Apple products like iPhone 12, 12 Pro Max, 13, 13 Pro Max, and the mini versions.

When it comes to Samsung, although they have plenty of Samsung products, they range from Samsung Galaxy S6 to S10 only. You can not find any other Samsung series other than S, and that too only up to S10.

Their listings have no Samsung Galaxy Note, Galaxy Flip, Fold, or even Galaxy A series.

Moreover, besides Samsung and iPhone, they do not sell refurbished smartphones from other brands like Xiaomi, Sony, Oppo, Huwaei, etc.

This limited number of refurbished phone options makes it harder for the buyer to decide.

Cellect Does Not Offer Free Accessories and Products on Sale

Many customers actively look for products to go on sale in order to buy them. While refurbished smartphone retailers like PhoneBot offer products sale all year round, you can not find any such sale on Cellect's website.

Besides that, customers also love freebies. Since refurbished devices do not usually come with other essential accessories like chargers, cables, and earphones, retailers like PhoneBot provide them for free to buyers.

However, while shopping from Cellect, you can not avail any freebies other than the charging cable.

Cellect Mobile Reviews

Are you skeptical about Cellect reviews? Let's check their total number of positive to negative reviews. On Productreview.com.au Cellect mobile has 57 votes to 5 stars, 4 votes to 3 stars and 7 votes are 1 star. These ratings give an idea about the company's reputation so people can make up there mind where to buy their desired product.

Some Customer Experiences

Cellect has a good track record overall. Most of the customers are satisfied with their service. However, some customers haven't had a good experience buying from this company whereas some had a great experience.

Here's a review of a customer who was very happy with the phone that he bought and wrote praises for the product.

For example, look at this review by a customer who bought Samsung Galaxy S7 from Cellect. According to this customer, the product's overall condition was fine except for the headphone jack.

Reviews are part of business and customer support is for clearing out misunderstandings, accepting mistakes, and maintaining reputation. In the above review, you can see the Cellect mobile support agent reply to the customer in which he makes sure to change the product if it has any issues. This case shows that the company is ready to rectify any issues that the customer faces.

Similarly, here is another customer review of the same Samsung Galaxy S7, but the product was faulty. On top of software faults, according to the customer, the product was also unable to charge.

Finally, Is it Safe to Purchase a Refurbished Phone From Cellect?

Cellect has decent ratings on review platforms like TrustPilot, and Productreview.com.au, which depicts that they have been providing fine services to their customers.

However, there are some areas where they lack compared to their competitors.

For example, they do not have a physical store. Second, they do not offer freebies and only have products from two brands.

So should you buy from them or not? Well, it really depends on your requirements.

Similarly, if you want to check out the product physically, you can not do that if you choose to buy from Cellect.

So at the end of the day, you should choose wisely and opt for a well-reputed retailer who suits your needs.

Disclaimer: The opinions expressed in this article are of the author. All brand names/trademarks belong to their respective owners and Phonebot has no affiliation with these brands.